Overview and benefits

Digital Demand Responsive Transport

Digital Demand Responsive Transport (DDRT) is unlike traditional bus services in that it operates along more flexible routes in a more on-demand way.

These services pick people up near their journey origin and drop them at or near their destination, creating routes based on demand and data from their user base.

CoMoUK is working with public authorities via a dedicated quarterly forum and 1:1 meetings as well as its DDRT operator/platform members.

Empty DDRT minibus parked with door open and accessibility ramp extended
Inside an empty DDRT minibus

Key features

On flexible routes, routing is dynamic to pick-up and drop-off passengers en-route without significantly increasing the overall journey time

They run without a set schedule; pick-ups and drop-offs are timed within guaranteed windows, which reconciles the requirements for flexibility with reliability and certainty.

Can be open to the public or only for specific groups such as employees.


CoMoUK has published its first reports on the digital demand responsive transport (DDRT) sector, one for the UK and another focusing in on Scotland.

They showcase how DDRT can offer low-cost, reliable and flexible transport that cuts carbon emissions.

Selected external reports

This is a selected range of external reports that we have found useful and interesting. CoMoUK has embarked on its own research into the UK experience to date with DDRT, which is due to be published before the end of 2022.

Links open in a new tab.

A DDRT minibus parked up by an old shipDDRT user tracking their journey using an appPassengers alight a DDRT minibus


Existing schemes and operators

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